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Call Center Jobs: Not Just a Stepping Stone

Posted on May 22, 2015

Call Center JobsThere is a misconception that call centers are places where employees make poorly timed and obnoxious phone calls and spend most of their time being yelled at or insulted. For some, a call center job is viewed as a burden – an undesirable position that is only performed until something better comes along. This mentality is what prevents people at call centers from being truly successful, and why these positions are viewed as “dead end jobs.”

Many believe that because of their negative experiences with customer service agents, the only people who work in call centers are those with no other options.

Why TOP Companies Use Staffing Services

Posted on May 7, 2015

Staffing Agency BaltimoreWriting job descriptions, posting job openings, reading resumes, and interviewing and vetting candidates must all be done before an employee is selected from a small pool of peers and hired. Staffing services are useful to companies because they cut out the work, supplying suitable employees for temporary or long-term hire. The following are a few of the many reasons companies use staffing services:

  • Save time.

EY Names Wanda Smith CEO Symphony Placements Finalist EY Entrepreneur of the Year 2015 Maryland

Posted on May 4, 2015

Symphony Placements, a full service flexible staffing and human resource solutions company, located in Baltimore County     announces that Founder and CEO Wanda Smith is a finalist for the prestigious EY Entrepreneur Of the Year award in Maryland.

The awards program recognizes entrepreneurs in various regions across the nation who demonstrate excellence and extraordinary success in such areas as innovation, leadership, adversity, financial performance and personal commitment to their businesses and community.

Certifications
  • MBE - Minority Business Enterprise
  • WBE - Women's Business Enterprise
  • SBR - Small Business Reserve
  • WOSB - Woman Owned Small Business
  • DBE - Disadvantaged Business Enterprise
  • SWaM - Small, Women-owned, and Minority-owned business