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How to Succeed in Customer Service Jobs

Posted on April 15, 2021

Customer Service-jobs

Customer Service Success

Customer service jobs are demanding for many employees. Stressful customers and situations need customer service workers who perform well under pressure. It is important to remember a few key techniques to stay calm and make the business operation a satisfying experience for every customer. Providing outstanding customer service can be trying at times, but good service is a skill that can be practiced and perfected.

Call Center Jobs: Not Just a Stepping Stone

Posted on April 8, 2021

Call Center JobsThere is a misconception that call centers are places where employees make poorly timed and obnoxious phone calls and spend most of their time being yelled at or insulted. For some, a call center job is viewed as a burden – an undesirable position that is only performed until something better comes along. This mentality is what prevents people at call centers from being truly successful, and why these positions are viewed as “dead end jobs.”

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