logo

How to Succeed in Customer Service Jobs

Posted on April 15, 2021

Customer Service-jobs

Customer Service Success

Customer service jobs are demanding for many employees. Stressful customers and situations need customer service workers who perform well under pressure. It is important to remember a few key techniques to stay calm and make the business operation a satisfying experience for every customer. Providing outstanding customer service can be trying at times, but good service is a skill that can be practiced and perfected.

Call Center Jobs: Not Just a Stepping Stone

Posted on April 8, 2021

Call Center JobsThere is a misconception that call centers are places where employees make poorly timed and obnoxious phone calls and spend most of their time being yelled at or insulted. For some, a call center job is viewed as a burden – an undesirable position that is only performed until something better comes along. This mentality is what prevents people at call centers from being truly successful, and why these positions are viewed as “dead end jobs.”

Myths and Facts about Staffing Agencies

Posted on March 31, 2021

While staffing agencies are becoming more popular, there are still a number of myths surrounding them. Many people simply do not know what staffing agencies do, so they make ill-informed guesses and false conclusions. The following are a few of the most prevalent myths about staffing agencies and their corresponding facts.

  1. Temporary placements aren’t real jobs. Some people believe that a part time or even a full time job gained through a staffing agency is less legitimate than a job attained through a lengthy application and interview process.

How to be a Standout Candidate at a Staffing Agency

Posted on March 24, 2021

Staffing Agency BaltimoreWhen you choose to partner with a staffing agency to find work, there is a certain level of healthy competition that arises between potential candidates as the agency works to place each individual in the best job possible. The competition is unavoidable, but being a standout candidate is great for hitting the ground running with both the agency and potential employers.

Certifications
  • MBE - Minority Business Enterprise
  • WBE - Women's Business Enterprise
  • SBR - Small Business Reserve
  • WOSB - Woman Owned Small Business
  • DBE - Disadvantaged Business Enterprise
  • SWaM - Small, Women-owned, and Minority-owned business