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Call Center Jobs: Not Just a Stepping Stone

Posted on June 28, 2022

Call Center Jobs

 

There is a misconception that call centers are places where employees make poorly timed and obnoxious phone calls and spend most of their time being yelled at or insulted. For some, a call center job is viewed as a burden – an undesirable position that is only performed until something better comes along. This mentality is what prevents people at call centers from being truly successful, and why these positions are viewed as “dead end jobs.”

A Salary Calculator Can Help Your Employee and/or Job search

Posted on June 13, 2022

Salary calculators are handy little tools that let you see what any particular position can expect for compensation in areas throughout the country. Using the calculator is a great way to gauge salaries for which you’re qualified. It allows you to determine estimated income for jobs in your area, helping you to apply for positions that pay what you want to make.

Is an IT Job Right For You?

Posted on June 6, 2022

IT Jobs

Becoming an IT specialist is a strategic career move. With enormous job opportunity, IT jobs provide many individuals with job satisfaction and financial security. Before switching to any career, however, it is important to understand what the job entails and whether or not pursuing an IT career is a smart decision for you.

Daily Duties of IT Specialists

IT jobs vary greatly, and professionals continue to specialize in specific areas.

How to Succeed in Customer Service Jobs

Posted on May 30, 2022

Customer Service-jobs

Customer Service Success

Customer service jobs are demanding for many employees. Stressful customers and situations need customer service workers who perform well under pressure. It is important to remember a few key techniques to stay calm and make the business operation a satisfying experience for every customer. Providing outstanding customer service can be trying at times, but good service is a skill that can be practiced and perfected.

Certifications
  • MBE - Minority Business Enterprise
  • WBE - Women's Business Enterprise
  • SBR - Small Business Reserve
  • WOSB - Woman Owned Small Business
  • DBE - Disadvantaged Business Enterprise
  • SWaM - Small, Women-owned, and Minority-owned business


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